This stay was a pleasant surprise! The breakfast was fantastic, offering fresh eggs and a variety of pastries. During my last visit to cheyenne, i had lower expectations, but this hotel exceeded them with its cleanliness and cute atmosphere.

the elevator was out of service.

The elevator seemed unreliable during my stay.

Here’s what works – and what doesn’t

Breakfast was impressive and the staff was incredibly helpful during a challenging power outage situation. Had a spacious room with comfy beds that provided a restful night.

The overall decor felt outdated and the cleanliness left much to be desired, with issues reported in multiple areas. Limited amenities caused disappointment.

The room was clean and spacious, with friendly staff making the experience pleasant. Breakfast was decent, but some areas showed age, like the furniture. Traffic noise from the nearby highway was noticeable, yet overall, it was a comfortable stay despite a few shortcomings.

The stay at Surestay Plus Hotel By Best Western was pleasant and met my business needs well. The staff was efficient and helped set up my presentation equipment without delay. I appreciated the updated lobby and the breakfast, which included options like freshly made eggs and a variety of pastries. The location provided convenient access to essential business areas.

Rooms could use modern updates.

great breakfast,, but check-in was tricky

The staff was commendable during check-in despite the power outage. I found the breakfast variety to be exceptional, with fresh and hearty options that exceeded my expectations. The room was spacious and clean, providing a comfortable environment for my family.

Check-in was complicated due to a power outage.

The breakfast was awesome with fluffy pancakes and crispy bacon! Sooo good. 😋 The room was nice but the elevator was a bit noisy. Overall, a solid stay!

Had a fantastic time with my friends! The rooms were spacious, featuring a cozy corner with a comfy chair, perfect for relaxing. The breakfast was solid with plenty of options to choose from, making our mornings enjoyable. Overall, it's a great spot for a fun getaway.

Limited dining options in the immediate area.

Trouble checking in due to a power outage, but the staff member was helpful, navigating the situation without a computer. The room was clean, and I enjoyed the breakfast, particularly the waffles, which stood out among options I've experienced during my travels. The pool area was accessible, but the hot tub was closed, which was disappointing after paying a premium for the room.

I had a great time lounging by the indoor pool and enjoyed the delicious breakfast, which really hit the spot! It was nice to relax with my family after a long day of exploring. Just a little heads up, the cable could use some upgrading, but it didn't take away from our fun! 😊

Had a fantastic time with my friends! We explored the local parks and visited some great shops. The breakfast was solid and the rooms were spacious. Just a heads up, there aren't many dining options in the immediate area, so plan ahead. Overall, it's a great spot for a fun getaway.

We did run into a small issue with getting food nearby, as there are limited options close to the hotel.

It was just a balanced option for a flash stay in Cheyenne with good value considering the price it charged. The room was modern with a comfortable bed and had a nice workspace for my laptop. Make sure to ask for a room away from the interstate for better sleep.